Kate Personalised Trainers

• We are usually quite fast at processing orders so orders placed before 3pm should be despatched within 24/48 hours but please allow up to 3 days for despatch so you are not disappointed. If you need it urgently use our CHAT button and contact us directly.
• Opting for Click and Collect: FREE to collect from our showroom Monday to Friday 10am-4pm
• Delivery within Ireland is FREE on orders over €95.00 and is €5.00 on orders under €95.00. You will be able to track the status of your order once despatched.
• Delivery to UK €10 - Custom Charges may apply.
• If your order is travelling outside the EU, you may need to pay customs or import duties, once it reaches its destination. These charges are out of our control. As such, we cannot be held responsible for them. Customs policies vary from country to country. Please contact your local customs office for information. Customs may delay the delivery of orders.
• Delivery to rest of Europe €15
• Delivery outside of above is €20 and will be sent with An Post.

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Regular Items can be returned within 14 days of receipt. Personalised Items and other select items, for hygiene reasons, can not be returned. Bundles would have Terms and Conditions so please go to the link below for our full detailed information.

Items being returned from outside the EU : We are not responsible for Customs Charges on goods being returned from outside the EU. Please ask the carrier of your choice about customs refunds or charges when returning items.

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